“Shopping for an above ground pool was much harder than I anticipated. Two of my coworkers had bought pools locally from (company name redacted) and (company name redacted). Both said that the sales aspect was smooth sailing but the customer service after was terrible. Since I work in New Orleans a few times a month I stopped into Ducky’s. About 10 days later my new above ground pool was installed and operating. Ducky’s did a great job and we’re very satisfied. My friend that bought their pool from (company name redacted) just texted me because I told her to contact Ducky’s since (company name redacted) won’t help her with parts that she needs. She just told me that Ducky’s took care of what she needed in 15 minutes while she’s been waiting on (company name redacted) to take care of it for 6 weeks.” – Pam in Baton Rouge, La

“Best customer service around! To me customer service takes over the minute you hand your money to a salesperson. As we all know many stores have great sales people but few have great customer service.

We’ve wanted a pool for a long time but since I work offshore and my wife raises our 3 kids we weren’t sure if she would have the time to maintain it. Ducky’s offers above ground pool packages designed to make above ground pools easy to maintain. We have the right pump and filter. We have the right chemical system. Best of all we have an automatic pool vac robot. All of this means that my family has a safe place to enjoy their summers and my wife has become a pool master thanks to the service offered by Ducky’s. I recommend Ducky’s to anyone looking for an above ground pool or pool supplies.” – Mike from Houma, La

“We love our pool and we love Ducky’s. When our pool deck bit the dust earlier this spring we decided it was time to reinvest in our backyard. Since we were building a new deck it made sense for us replace our existing 21′ round above ground pool with a 12’x24′ oval above ground pool.

We shopped 3 stores. At 2 of the stores the “sales associates” if you want to call them that wouldn’t be bothered for more than about 5 minutes to talk to us about their products. When we visited Ducky’s we waited a few minutes to speak to a sales associate who then spent 90 minutes with us to educate us about the newer style above ground pools. The associate even talked us out of a costly upgrade that we didn’t need.

Ducky’s of course got our business and they continue to get our pool supply business today as well. Don’t bother with the other stores because they can’t be bothered with you.” – Tim and Betty from New Orleans, La (Lakeview)